Complaints procedure

All the Staff and Dental Associates at Obex Dental are committed to providing a high level of service to our patients and always do their best to ensure a positive patient experience. We take complaints from our patients very seriously and always like to act promptly to resolve the situation to the patient’s satisfaction. If you feel that some aspect of your treatment was not satisfactory, we ask you to contact the Complaints Manager based at the dental practice where you received treatment so that the matter gets the quickest possible attention. Below you will find links to all our Obex dental practices and you will find detailed instructions on who to contact at each practice in the event of a complaint.

Houghton Regis Dental Centre
Hitchin Dental
Stopsley, Village Dental Practice
Luton Dental Centre
Harpenden, The Hertfordshire Centre for Dentistry
Harpenden Smiles Dental Studio
Dunstable, Darrell House Dental Practice
Hemel Smile Studios, Marlowes
Hemel Smile Studios, Bennetts End
Hemel Smile Studios, Grovehill
Hitchin, Tilehouse Dental Clinic